Country Code

Indonesian Phone Number Examples [With Country Code & Area Code]

Indonesia Country Code

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About Indonesia

The worlds largest archipelago – Indonesia is a diverse and vibrant nation which is located in the Southeast Asia. The country comprises of over 17000 islands. These group of islands makes Indonesia a unique tapestry of cultures, languages, and traditions. Indonesia has a huge number of ethnic groups.

The capital of Indonesia is Jakarta. The country is renowned worldwide for having lush rainforest of Borneo and pristine beached of Bali. Despite being a country with a huge number of ethnicities, the country maintains deep culture and lays strong emphasis on spiritualty and respect for nature. As the world most populous country, Indonesia plays a significant role in regional and global affairs. Moreover, the country also enjoys the status of being the a country with the most number of Muslims throughout the world.

Indonesia Country Code: +62

Do you want to call your loved ones in Indonesia? Use country code: +62 to connect instantly. This code, assigned by the International Telecommunication Union (ITU), ensures that calls are routed accurately to Indonesia, facilitating seamless international communication.

By dialing this code before the local number, you can effortlessly reach friends and family across Indonesia, whether they’re in bustling Jakarta, serene Bali, or any other part of the archipelago. The +62 country code is an essential part of the international dialing process, enabling global connectivity and bridging distances with just a few simple steps.

Understanding Indonesian Phone Numbers

First things first, let’s break down the components of an Indonesian phone number:

Country Code: “+62” is your gateway to Indonesia.

Area Code: Indonesia uses area codes that vary by region, typically 1 to 4 digits long, indicating the specific province, city, or area.

Subscriber Number: The remaining 5 to 8-digit combination connects you directly to your Indonesian contact.

Indonesia country code

Exploring Different Phone Number Types in Indonesia

Not all Indonesian phone numbers are created equal! Here’s a quick rundown of the different types:

Landline (Geographic): These numbers include an area code (1 to 4 digits) followed by the subscriber number, connecting you to specific locations across Indonesia.

Mobile: Starting with “08,” these numbers are typically 10 to 12 digits long, linking you directly to mobile users anywhere in the country.

Other: Indonesia also uses special numbers, such as toll-free (0800) and premium-rate services (0900), each serving distinct purposes.

Pro Tip: To make those long numbers more readable, format them with spaces or hyphens (e.g., 021 1234567 or 0812 3456789).

Calling Indonesia from a Mobile Phone

To call Indonesia from a mobile phone, follow these steps:

Dial the International Access Code

The first thing you need to do before making an international call from your country is to know the right international dialing prefix. This code varies depending on your country. For example, if you are calling from the United States or Canada, dial 011. If you are calling from the UK, dial 00.

Enter the Country Code for Indonesia

Once you have entered the right international dialing prefix, the second step is to type Indonesia’s country code, which is +62. This code implies that your calls are routed to Indonesia.

Dial the Area Code

Area codes define which particular area of a country you’re trying to connect? They are important since they not only help users identify the Geographical region of the receiver but also help them get crystal clear call quality. Indonesia has various area codes depending on the region you are calling. For example, Jakarta’s area code is 21.

Enter the Recipient’s Phone Number

Lastly, dial the local phone number of the person you are calling. If there is a leading 0, omit it. If you have entered everything correctly, your calls will be automatically diverted to friends and family in Indonesia.

Indonesia Phone Number Example

Here’s how the complete sequence for calling Indonesia from different countries would look:

United States or Canada: Dial 011 + 62 + [Indonesian Phone Number]

Most European countries: Dial 00 + 62 + [Indonesian Phone Number]

United Kingdom: Dial 00 + 62 + [Indonesian Phone Number]

Australia: Dial 0011 + 62 + [Indonesian Phone Number]

If you’re calling a landline in Indonesia, be sure to include the area code. For mobile numbers, you can dial the full number directly after the country code.

Expert Advice

“When dialing an Indonesian landline from abroad, always include the country code for Indonesia (+62) and omit the leading zero from the area code. Additionally, using international calling services or internet-based platforms can offer cost-effective ways to stay connected.”

Calling Indonesia from a Landline Phone

To call Indonesia from a landline phone, the steps are similar to calling from a mobile:

Dial the International Access Code

This is the same as for mobile. For the US, it is 011; for the UK, it is 00.

Enter the Country Code for Indonesia

Dial +62.

Dial the Area Code

Enter the area code for the region you are calling, such as 21 for Jakarta.

Enter the Recipient’s Phone Number

Dial the local phone number, omitting any leading 0.

Example:

For a number in Jakarta (area code 21) from the UK, and the local number is 12345678, you would dial:

  • 00-62-21-12345678

Emergency Phone Numbers in Indonesia

Emergencies can arise at any moment, so it’s crucial to have the emergency numbers memorized. In Indonesia, the emergency telephone numbers are:

110: For police assistance in emergencies such as accidents, crimes, or other situations requiring immediate law enforcement response.

113: For fire brigade services. This number is used to report a fire or request fire-fighting assistance.

118: For medical emergencies. Dial this number to request an ambulance in urgent health situations.

All these numbers are toll-free and can be dialed from any landline or mobile phone in Indonesia. When you call these numbers, an operator will answer and dispatch the appropriate help based on your situation.

It’s essential to remain calm, provide clear information about the emergency, and follow any instructions given by the operator until help arrives.

While some operators may speak English, the primary language used on these emergency lines is Indonesian. If you don’t speak Indonesian, having someone who can assist you with the call might be helpful if the situation allows.

Additionally, remember that the international emergency number 112 is also recognized in Indonesia, providing a reliable option for travelers familiar with this universal number.

Special Phone Numbers in Indonesia

In addition to regular phone numbers, Indonesia has several unique phone numbers for specific functions or services:

1500XXX – Citizen’s Helpline: This non-emergency number provides information about public services, government offices, administrative procedures, and general inquiries related to various government agencies. It serves as a single point of contact for citizens seeking information from public administration.

112 – Emergency Helpline: The emergency number for police, fire, and medical assistance. It is recognized across the country as the primary emergency contact number.

118: Medical Emergency Helpline (for urgent medical assistance and ambulance services).

140XX – Service Hotlines: Numbers starting with “140” are service hotlines used by businesses or organizations for customer service or support. The cost of calling these numbers can vary, typically higher than regular landline rates.

0800XXX – Toll-Free Numbers: Numbers starting with “0800” are toll-free, meaning callers are not charged for making the call. The receiver of the call covers the cost, and companies often use these numbers for customer support and other services.

0809XXX – Premium Rate Numbers: These numbers are used for premium-rate services, such as contests, voting, and entertainment. Calls to these numbers usually involve higher charges, with revenue shared between the service provider and the telephone company.

0170XXX – Mobile Network: These prefixes are typically used for mobile phone numbers and denote specific mobile service providers.

Knowing the associated costs is essential when dialing these special numbers, as they can be significantly higher than standard call rates. Always check the applicable rates before making calls to unique phone numbers in Indonesia.

Number Prefix Service Type Description Cost
1500XXX Citizen’s Helpline Info on public services and government inquiries. Standard call rates
112 Emergency Helpline Emergency services for police, fire, and medical. Free for callers
118 Medical Emergency Helpline Urgent medical assistance and ambulance services. Free for callers
140XX Service Hotlines Various service categories. Higher than landline rates
0800XXX Toll-Free Numbers Free for callers, costs covered by the receiver. Free for callers
0809XXX Premium Rate Numbers Premium services like contests and entertainment. High charges, revenue to provider
0170XXX Mobile Network Specific to mobile service providers. Standard mobile call rates

Special Prefixes for Indonesian Phone Numbers

In Indonesia, phone numbers include particular prefixes that provide important details about the number. These prefixes help identify specific services or networks linked to the number, which is crucial for effectively navigating the Indonesian phone system.

Here’s a breakdown of some vital special prefixes in Indonesia:

  • 0: This prefix is used for local calls within Indonesia. When dialing within a city or region, it is added before the area code.
  • 0800: This number is reserved for toll-free numbers, which allow callers to make free calls, with the recipient covering the cost.
  • 140XX: Used for service numbers, typically by businesses or organizations for customer service or technical support.
  • 0809: These are services associated with premium-rate numbers, which charge a higher rate per minute or call.
  • 08: This prefix denotes mobile phone numbers, followed by a network prefix that specifies the mobile provider.

Here’s a summary table for quick reference:

Prefix Service/Network Type
0 Indonesian Telephone Network
0800 Toll-Free Numbers
140XX Service Numbers
0809 Premium Rate Numbers
08 Mobile Phone Numbers

Understanding these prefixes helps ensure you dial correctly and know what type of service or network you are reaching.

Best Times to Call Indonesia

When contacting Indonesia, it’s important to consider the time zone differences. Indonesia spans three time zones:

  • Western Indonesia Time (WIB): UTC+7
  • Central Indonesia Time (WITA): UTC+8
  • Eastern Indonesia Time (WIT): UTC+9

Indonesia does not observe daylight saving time, so the time difference remains consistent throughout the year. Here’s a guide to the best times to call across various Indonesian time zones:

Time Differences

The time difference between Indonesia and other regions varies. Here are some examples:

  • United States (Eastern Time): Indonesia is 11 hours ahead during standard time and 10 hours ahead during daylight saving time.
  • Germany: Indonesia is 6 hours ahead during standard time and 5 hours ahead during daylight saving time.
  • France: Indonesia is 6 hours ahead during standard time and 5 hours ahead during daylight saving time.
  • United Kingdom: Indonesia is 7 hours ahead during standard time and 6 hours ahead during daylight saving time.
  • India: Indonesia is 2 hours and 30 minutes ahead.

Be sure to check the current local time in the specific Indonesian time zone before making a call to ensure it’s a suitable time.

Call Indonesia from the USA

US TIME ZONE INDONESIA TIME ZONE (WIB/WITA/WIT) BEST TIME TO CALL (STANDARD TIME)
Eastern Time Zone (EST) Western Indonesia Time (WIB) 8:00 PM – 11:00 PM
Eastern Time Zone (EDT) Western Indonesia Time (WIB) 9:00 PM – 12:00 AM
Central Time Zone (CST) Central Indonesia Time (WITA) 7:00 PM – 10:00 PM
Central Time Zone (CDT) Central Indonesia Time (WITA) 8:00 PM – 11:00 PM
Mountain Time Zone (MST) Central Indonesia Time (WITA) 6:00 PM – 9:00 PM
Mountain Time Zone (MDT) Central Indonesia Time (WITA) 7:00 PM – 10:00 PM
Pacific Time Zone (PST) Eastern Indonesia Time (WIT) 5:00 PM – 8:00 PM
Pacific Time Zone (PDT) Eastern Indonesia Time (WIT) 6:00 PM – 9:00 PM

Call Indonesia from Germany

GERMANY TIME ZONE (CET/CEST) INDONESIA TIME ZONE (WIB/WITA/WIT) BEST TIME TO CALL (STANDARD TIME)
Central European Time (CET) Western Indonesia Time (WIB) 8:00 AM – 5:00 PM
Central European Summer Time (CEST) Central Indonesia Time (WITA) 7:00 AM – 4:00 PM

Call Indonesia from France

FRANCE TIME ZONE (CET/CEST) INDONESIA TIME ZONE (WIB/WITA/WIT) BEST TIME TO CALL (STANDARD TIME)
Central European Time (CET) Western Indonesia Time (WIB) 8:00 AM – 5:00 PM
Central European Summer Time (CEST) Central Indonesia Time (WITA) 7:00 AM – 4:00 PM

Call Indonesia from the UK

UK TIME ZONE (GMT/BST) INDONESIA TIME ZONE (WIB/WITA/WIT) BEST TIME TO CALL (STANDARD TIME)
Greenwich Mean Time (GMT) Western Indonesia Time (WIB) 9:00 AM – 6:00 PM
British Summer Time (BST) Central Indonesia Time (WITA) 8:00 AM – 5:00 PM

Call Indonesia from India

INDIA TIME ZONE (IST) INDONESIA TIME ZONE (WIB/WITA/WIT) BEST TIME TO CALL (STANDARD TIME)
Indian Standard Time (IST) Western Indonesia Time (WIB) 11:00 AM – 8:00 PM
Indian Standard Time (IST) Central Indonesia Time (WITA) 10:00 AM – 7:00 PM
Indian Standard Time (IST) Eastern Indonesia Time (WIT) 9:00 AM – 6:00 PM

Why Your Call to Indonesia Did Not Work

There could be several reasons which explains why your call to Indonesia did not connect:

Incorrect Dialing Format

Ensure you have dialed the international access code, country code, area code, and local number correctly. These are important numbers that you need to dial to divert your call internationally. Make sure to use to the correct area codes, country codes and international dialling prefix to successfully make a call to friends and family in Indonesia.

Network Issues

Sometimes, you might encounter networking issues. These issues can result in your calls not being properly diverted and errors such as “Call failed.” These types of problems are temporary and resolve with time. Try to make a call after a few minutes, as such issues resolve automatically.

Blocked International Calls

You are not able to call +62 numbers since your carrier does not support international calling. Your phone plan might not support international calls. Contact your service provider to check if your current plans include international calling.

Busy Line or Disconnected Number

The recipient’s line might be busy, or your call number could be disconnected or out of service. In such a case, you can try calling after a few hours. However, if such a situation persists, the reason could be that the number has been changed.

Time Zone Differences

You might be calling outside of the recipient’s acceptable hours. Understanding time zone differences is important since they will help you call the person at the right time.

Voicemail in Indonesia

Yes, phone numbers in Indonesia can have voicemail services. Most major mobile and landline providers in Indonesia offer voicemail as a standard feature. When a call is unanswered, the caller is typically directed to leave a message in the recipient’s voicemail box.

Dropped Trunk Prefix

Many countries use a trunk prefix (often 0) for national dialing, which should be omitted when calling from abroad.

For example, if you’re dialing a Jakarta landline number like 021 XXX XXXX from the US, you should dial it as 011 62 21 XXX XXXX. Similarly, for a mobile number starting with 081, you should dial it as 011 62 81XXXXXXX. Ensure you remove the initial zero or trunk prefix before dialing internationally.

Blocked International Calls

Some telephone service providers, particularly those with smaller or prepaid plans, may block international calls by default.

Verify with your service provider that international dialing is enabled on your plan.

Incorrect Dialing Format for Mobile Numbers

Mobile numbers in Indonesia do not use area codes like landlines.

Make sure you use the correct national dialing format for mobile phone numbers, which typically start with “08” after the country code. For example, dial a mobile number as 011 62 812 XXX XXXX.

Toll-Free Numbers

Toll-free numbers in Indonesia are typically intended for use within the country. Many businesses block international calls to these numbers, or they may not connect from outside Indonesia.

If you are trying to reach a toll-free number, use a regular contact number instead.

VoIP Connection Issues

Some providers may not require dialing the international access code (011 in the US) if you use a VoIP service. Check your VoIP provider’s settings to see if you need to include or omit the exit code.

List of City Codes Used in Indonesia

Here’s a list of all the city codes used in Indonesia:

Phone Code City
+62-36 Bali
+62-77 Batam
+62-22 Betung
+62-770 Bintan
+62-25 Bogor
+62-23 Cirebon
+62-29 Demak
+62-36 Denpasar
+62-38 Ende
+62-9 Irian
+62-21 Jakarta
+62-33 Jember
+62-32 Jombang
+62-5 Kalimantan Islet
+62-39 Kupang
+62-35 Madiun
+62-5 Malaku Islets
+62-34 Malang
+62-61 Medan
+62-6 North Sumatra
+62-75 Padang
+62-71 Palembang
+62-28 Purwakarta
+62-76 Riau
+62-778 Sekurang
+62-24 Semarang
+62-27 Solo
+62-4 Sulawesi Islet
+62-37 Sumbawa
+62-26 Sumedang
+62-31 Surabaya
+62-72 Tanjungkarang
+62-75 West Sumatra
+62-27 Yogyakarta

The Bottom Line

Making international calls to Indonesia can be straightforward once you understand the necessary dialing procedures. By familiarizing yourself with Indonesia’s country code (+62), the correct use of area codes, and the specific dialing formats for landline and mobile numbers, you can ensure that your calls are connected smoothly. Remember to omit the trunk prefix when dialing from abroad, verify that your service plan supports international calls, and be aware of the differences between mobile and landline formats.

Additionally, it’s essential to recognize that toll-free and special service numbers may not be accessible from outside Indonesia and that VoIP services may require different dialing methods. By troubleshooting common issues like these, you can effectively communicate with your contacts in Indonesia, whether for business or personal purposes. Understanding these details will empower you to make international calls confidently, ensuring that you stay easily connected.